Front Desk Supervisor | Hershey Hampton Inn
On-siteHummelstown, Pennsylvania, United States
Hummelstown, Pennsylvania, United StatesOn-siteFull TimeServicesMedium
Full TimeMediumServices
Job Summary
Supervise all Front Desk functions in accordance with hotel standards by maintaining complete knowledge of room types, rates, and availability. Direct staff to ensure optimum service, handle guest complaints, and present folios while processing payments per established policies. Monitor assigned areas for cleanliness, sanitation, and organization. Work a flexible schedule including weekends, holidays, and varied shifts. Prior supervisory experience and bilingual English/Spanish are plus.
Required Qualifications
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Minimum one year experience in a similar position.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent
Desired Qualifications
- Prior supervisory experience a plus.
- Some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.