Front Desk Supervisor - Exempt (103436)

Coordinate front office activities by supervising staff and personally overseeing check-in and check-out functions. Direct patients, salespeople, and visitors while greeting individuals at the window, answering questions, and providing assistance. Instruct new patients on completing medical history forms, verify insurance eligibility, and enter data into computer systems to generate encounter forms. Compile visit information, distribute referrals to clinical staff, and maintain organized medical records and folders. Prepare charts for upcoming clinics, collect payments, post charges, and balance accounts before submitting reports and deposits to the bank. Adjust errors and resolve complaints while adhering to safety policies and maintaining patient confidentiality.