Front Desk Supervisor

Assist with training, coaching, and scheduling for the front office team while ensuring all guests are served promptly and courteously during shifts. Apply problem-solving skills to resolve guest issues and handle continuous requests in a fast-paced environment by coordinating with other departments. Ensure all front desk checklists and programs are followed, review daily work to confirm it is error-free, and follow proper cash handling procedures to post and reconcile charges. Support hotel goals through teamwork and collaboration with all departments. This role requires strong communication skills, the ability to stand for an entire shift, and availability to work evenings, weekends, and holidays.