Front Desk Supervisor
$52,000–$52,000 year
On-site · Washington, District of Columbia, United States
Job Summary
Front Desk Supervisor at a Courtyard/Residence Inn, DC Convention Center, overseeing front desk operations to maximize guest satisfaction and staff productivity. Responsibilities include greeting and registering guests, assigning rooms, verifying payment methods, handling reservations, posting charges, training new associates, ensuring SOP adherence, coordinating with housekeeping and maintenance, balancing at shift end, and delivering outstanding guest service in a fast-paced, hospitality-focused environment. Requires High School/GED and supervisory experience preferred; basic computer skills are required.
Required Qualifications
- High School Graduate or GED
- Basic computer skills required
- Two to three years of supervisory experience preferred
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