Front Desk Supervisor
On-site · Virginia Beach, Virginia, United States
Job Summary
Oversee front desk operations for the Courtyard by Marriott Virginia Beach Oceanfront South 25th Street. Greet, register, and assign rooms to guests; verify payment method; handle reservations; issue room keys; coordinate with housekeeping for room availability; post charges and settle guest accounts; respond to guest inquiries and provide local recommendations; train new associates and maintain ongoing staff training; ensure adherence to standard operating procedures and hotel emergency procedures; maintain guest satisfaction through professional, courteous service.
Required Qualifications
- High School Graduate or GED
- Two (2) to three (3) years of supervisory experience preferred
- Basic computer skills
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