Front Desk Supervisor
On-site · Columbus, Ohio, United States
Job Summary
Front Desk Supervisor at Concord Hospitality leads the front desk team to deliver outstanding guest service, ensure efficient check-in/out, manage reservations and room blocks, and uphold Concord brand standards. You will be the hub of guest interaction, oversee lobby area, handle guest communications, and assist with yield management and security procedures. Strong leadership, communication, and multitasking abilities are essential to thrive in a fast-paced, guest-focused environment with varied shifts including evenings, weekends, and holidays. Many supervisors progress toward Assistant General Manager roles.
Required Qualifications
- High school diploma or equivalent required; hospitality or supervisory experience preferred
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