Front Desk Supervisor

Front Desk Supervisor overseeing the daily operation of the Front Desk, ensuring staff staffing and supervision, managing MICROS transactions, handling guest check-in/check-out, and coordinating with Housekeeping and Engineering to fulfill guest needs. Responsibilities include interviewing and scheduling front desk staff, training, maintaining cash handling procedures, staying informed about hotel activities and events, acting as Front Office Manager on Duty when needed, and providing courteous, professional guest service. Knowledge of MICROS, strong communication, problem-solving, and the ability to handle high-demand situations are essential.