Front Desk Supervisor
$35,360,000–$35,360,000 year
On-siteConcord, North Carolina, United States
Concord, North Carolina, United StatesOn-siteFull Time$35,360,000–$35,360,000 yearLarge
Full TimeLarge
Job Summary
Oversee front desk operations and act as the primary problem solver for guests and teammates. Handle guest check-ins and check-outs with accuracy and warmth, while supporting and training new front desk team members. Resolve guest issues quickly and professionally, and manage daily tasks including event sheet distribution, business center support, and keeping the lobby guest-ready. This role requires customer service experience, a high school diploma, and the ability to lift 50 lbs. Full-time position at Concord Embassy Suites in Concord, NC, with a compensation range starting at $17.00.
Required Qualifications
- Customer service experience
- High school diploma or equivalent
- Tech savvy enough to use hotel systems with confidence
- Able to lift 50 lbs and stay on your feet
Desired Qualifications
- Experience in hospitality or leadership
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