Front Desk Supervisor $22-$23/hour
$45,760–$47,840 year
On-siteState College, Pennsylvania, United States
State College, Pennsylvania, United StatesOn-siteFull Time$45,760–$47,840 year
Full Time
Job Summary
Manage the Front Desk, Guest Services, Night Audit, PBX, Security, Bell, and Reservations areas by directly overseeing daily operations, scheduling coverage, and serving as Manager-on-Duty. Provide training, coaching, and progressive discipline to staff while handling cash reconciliation, ledger audits, and resolving guest and employee issues. Ensure consistent guest satisfaction, maintain high operational standards, and complete daily manager checklists. Assist the Front Office Manager with administrative tasks and attend regular stand-up meetings.
Required Qualifications
- High School diploma or equivalent", "one year front desk/guest service supervisory experience", "Ability to read and speak English", "Ability to comprehend simple instructions, short correspondence, and memos", "Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees", "Ability to effectively communicate with employees, guests and supervisors", "Ability to add, subtract, multiply and divide in all units of measure, using w...
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