Front Desk Supervior
On-siteLā‘ie, Hawaii, United States
Lā‘ie, Hawaii, United StatesOn-siteFull TimeSenior LevelLicense Or CertificationLarge
Full TimeSenior LevelLicense Or CertificationLarge
Job Summary
Check-in and check-out guests, handle registration and room assignments, and respond to inquiries and complaints while adhering to SOPs and credit policies. Lead shift operations by pre-registering reservations, managing future bookings according to rate structures, and processing cash transactions. Resolve issues regarding hotel services, events, and local attractions with a friendly, professional demeanor. Requires three to twelve months of experience, high school diploma, valid driver's license, and strong computer skills. Flexible 8-hour shifts including holidays and weekends.
Required Qualifications
- High School Graduate/ GED equivalent
- Good math skills
- Computer literate
- Valid drivers license
- Previous cash handling experience
- Ability to communicate effectively with the public and associates
- Meet minimum age requirement of jurisdiction
- Read, write clearly and speak English fluently and precisely
- Ability to operate computer systems as required within the hotel
- Must be friendly
- willing to learn
- Must be flexible
- willing to work holidays and weekends
- Must be highly motivated
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