Front Desk Specialist
$39,148–$48,924 year
On-site · Newburyport, Massachusetts, United States
Job Summary
Front Desk Specialist handling patient check-in/out, scheduling, insurance verification and referrals, data entry of demographics and insurance information, processing payments and co-pays, managing patient calls, and coordinating with clinics for diagnostic tests and follow-up appointments. Requires excellent customer service, strong communication, professionalism, accuracy in documentation, knowledge of medical terminology and HIPAA compliance, and proficiency with Microsoft Office and basic office equipment.
Required Qualifications
- High School diploma or GED
- One-year medical office, call center or related experience
- Working knowledge of Microsoft Office suite and internet browsers
- Familiarity with HIPAA, insurance regulations, policies, procedures
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