Front Desk Specialist

Greet patients, manage sign-in processes, and verify demographic and insurance information during visits. Complete registration forms, initiate eClinicalWorks visits, and create superbills while monitoring clinic flow to optimize provider time. Collect copayments, assist with transportation, and determine eligibility for the Sliding Fee Scale Discount Program. Provide interpretation services and address patient concerns with cultural competence and compassion. Maintain punctuality and proficiency in computer skills within a collaborative team environment.