Front Desk Secretary - Medical Office
On-siteManhattan, New York, United States
Job Summary
Greet patients, check them in and out, and direct them to the correct healthcare provider while managing patient records and referrals in our electronic medical system. Scan and sort mail daily, schedule future appointments based on patient needs, and correct insurance information before visits. Call patients with missed appointments to reschedule, complete required paperwork using physician reports, and ensure medical demographics are complete. Collaborate with the back office team on insurance and billing questions, maintain a clean work environment, and assist with daily office cleanup. Travel to multiple office locations across New York and Long Island on a rotating schedule.
Required Qualifications
- Must be able to travel to the following office locations: 2029 First Ave. Suite 1A. Manhattan, NY 10029 (every week).
- 26 Sherman Ave, Suite 1B. New York, NY 10040 (once a month).
- 145 East 32nd Street, Suite 1A. Manhattan, NY 10016 (twice a month).
- 150 East 58th Street, 32nd Floor Main Building. Manhattan, NY 10155 (twice a month).
- 175-43 Hillside Avenue, Suite 1A. Jamaica Estates, NY 11432 (twice a month).
- 50 Court Street, Suite 508A. Brooklyn, NY 11201 (twice a month).
- 731 Flushing Ave, Suite 1A. Brooklyn NY 11206 (once a month).
- 11 Ralph Place, Suite 217. Staten Island, NY 10304 (once a month).
- 1383 Veterans Hwy, Suite 40A. Hauppauge, NY 11788 (once a month).
- 393 Old country Rd. Suite 303. Carle Place, NY 11514 (twice a month).
- English Required.
- Have the ability to multitask and work efficiently in a fast-paced environment.
- Have proficiency in email and electronic medical record systems.
- Be flexible in scheduling patients.
- Have excellent communication and interpersonal skills.
- Be Professional.
- Must Help with Daily Office Clean up.
- Must be able to commute consistently.
- Work Hours are 9am-6pm.
- Arriving 30 minutes before the clinic opens (830AM).
- Scanning and sorting mail daily.
- Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.
- Manage patient records using our electronic medical record system.
- Manage patient referrals and coordinate care with other healthcare providers.
- Scheduling future/follow-up appointments based on patient needs.
- Checking/Correcting insurance information.
- Working with the back office team for insurance and billing questions.
- Calling patients who have missed appointments to reschedule.
- Completing required paperwork for patients using physician reports.
- Ensure medical records/demographics are complete for patients prior to their visits.
- Obtain insurance information when missing and help back off team with patient communication.
- Maintaining a clean and positive work environment.
Desired Qualifications
- Spanish (Preferred).
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