Front Desk Sales / Member Services

Conduct front desk operations, process registrations, and schedule lessons while maintaining accurate records. Drive membership growth by connecting with prospective families, converting inquiries, and building relationships through phone calls and in-person interactions. Deliver exceptional customer service by answering questions, resolving concerns, and coordinating birthday parties and special events. Achieve daily, weekly, and monthly enrollment goals while creating a welcoming, clean, and organized environment. Process registrations, schedule lessons, and support front desk operations, maintaining accurate records and assisting with administrative responsibilities. Coordinate birthday parties and in-school special events. Create a welcoming, clean, and organized environment for members and guests. Support a positive team culture and contribute to the overall Goldfish experience.