Front Desk Sales Associate
$24,960–$29,120 year
On-siteFuquay-Varina, North Carolina, United States
Job Summary
Greet members, guests, and staff at the gym entrance while maintaining security and controlling the front door and retail area. Check members in using proper procedures, register guests, and direct appointments to fitness consultants. Answer phones within three rings, address inquiries, and transfer calls to consultants while logging all details. Respond immediately to member requests and concerns, process retail and concession sales, and distribute keys and towels. Perform designated gym walk-thrus, log maintenance and safety concerns, and follow opening and closing procedures. Assist with light cleaning and other assignments as directed by management.
Required Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Ability to communicate effectively with both staff and members
- Ability to communicate effectively verbally, non-verbally and in writing
- Understanding of basic accounting principles
- Understanding of basic cash processing procedures
- Functional computer skills
- Ability to multi-task
- Must be able to work a flexible work schedule to include holidays and weekends
- Must be able to lift 25lbs repeatedly and stand for extended periods of time
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