Front Desk / Sales Advisor
On-siteAlpharetta, Georgia, United States
Job Summary
Greet members and guests, manage check-in procedures, and thank visitors upon exit. Assist inquiries via email and in-person, tour potential members through the facility, and handle service issues like billing changes or electronic funds setup. Generate revenue by promoting specials, selling merchandise, and reaching out to existing members via email to meet personal sales targets. Maintain a clean, clutter-free front desk and entryway, ensuring bathrooms and changing rooms are tidy, while performing general cleaning duties including hourly studio checks. Initiate tasks independently without micromanagement and reconcile all incoming and outgoing transitions.
Required Qualifications
- High School Diploma or GED
- Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
Desired Qualifications
- 1-2 years of customer service or sales experience
- 1-2 years MindBody software experience
- Competitive drive to succeed in commission sales and performance based culture
- Excellent customer service skills
- Knowledge of sales practices and techniques
- Independent, self-starter with strong organizational skills
- Basic computer skills
- Strong communication skills in both oral and written
- Organized and detail-oriented
- Friendly, warm, compassionate, and welcoming personality
- Easy to talk to and comfortable around new people
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