Front Desk Representative
On-siteAtlanta, Georgia, United States
EXPIREDAtlanta, Georgia, United StatesOn-siteFull TimeHigh School Or EquivalentLarge
Full TimeHigh School Or EquivalentLarge
Job Summary
Greet patients, perform check-in procedures, and collect payments while maintaining demographic and insurance information in the computer and chart. Answer telephones, route calls, and use electronic EMR systems to review charges and schedule procedures. Assist patients with co-pay and co-insurance collection during office opening procedures, ensuring smooth departmental workflow. Multi-task in a busy environment with much patient contact, occasionally working evenings or weekends. Maintain a professional, upbeat attitude and express compassion to patients and medical staff.
Required Qualifications
- High School Diploma
- 1-2 years experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems, programs
- Knowledge of medical terminology
- Must be able to multi – task
- Must be able to express compassion and kindness to patients calling and being seen in the office
- Must maintain a professional and upbeat attitude
- Skill in written and verbal communication and customer relations
- Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
- Requires sitting and standing associated with a normal office environment
- Normal busy office environment with much patient contact
- Occasional evening or weekend work
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