Front Desk Representative
On-siteClearwater, Florida, United States
Job Summary
Conduct timely patient registration, verify insurance benefits, and enter data into the EHR system. Provide exceptional in-person and phone-based customer service by answering non-clinical questions and welcoming patients. Assist with financial analysis, collect proof of income, provide payment estimates, and balance daily journals while following proper cash handling procedures. Schedule appointments per protocol, assist with forms, and ensure smooth office workflow to support care delivery. Work closely with the care team in alignment with Evara Health's purpose-driven service culture. This role offers 15 days of paid time off, 10 paid holidays, and a free gym membership.
Required Qualifications
- High School Diploma or equivalent
- Minimum 1 year of experience as Front Office in a healthcare setting
- Minimum 1 year of experience in customer service
- This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse
Desired Qualifications
- Bilingual
- Minimum 1 year of experience as Front Office in a healthcare setting, preferred
- Minimum 1 year of experience in customer service, preferred
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