Front Desk Representative

Conduct timely patient registration, verify insurance benefits, and enter data into the EHR system while assisting with financial applications. Provide exceptional in-person and phone-based customer service by answering non-clinical questions and welcoming patients. Assist with financial analysis, collect proof of income, provide payment estimates, and follow proper cash handling procedures including balancing daily journals. Schedule appointments per protocol, assist with forms, and ensure a smooth office workflow to support care delivery. Maintain a flexible, people-first attitude while working closely with the care team. Requires high school diploma, one year of healthcare front office experience, and bilingual skills preferred.