Front Desk Receptionist (Student) (FWS)
$38,272–$38,272 year
On-siteMain, State of Uttarākhand, Republic of India
Job Summary
Greet visitors, schedule student appointments on an online calendar, answer phones, and direct calls while responding to inquiries about Academic Support and Access Center services. Scan documents, perform data entry, and provide general office support for administrative, program, and ASAC staff. Back up the Operations Coordinator and work closely with undergraduate student staff assistants. This part-time role requires 6 hours per week and is available for the entire academic year with flexibility for midday and occasional alternate hours. Candidates must be enrolled full-time at American University with an active Federal Work Study award.
Required Qualifications
- Enrolled in a full-time degree seeking undergraduate program at American University
- Active Federal Work Study (FWS) Award
- Excellent customer service and communication skills
- Ability to interact in a courteous, professional, and diplomatic manner with a diverse student clientele, parents, and prospective students, faculty, and staff
- Excellent organizational and multi-tasking skills
- Comfortable with technology
- Willing and able to quickly learn new software or database systems
- Ability to work independently and as part of a team
- Confidentiality
- Reliability
- Flexibility to work midday and occasional alternate hours
- Successful completion of a background check
Desired Qualifications
- Shared calendar schedule experience
- Experience with MS Excel and Outlook
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