Front Desk Receptionist

Welcome and greet all patients and visitors in person or over the phone, answering calls with proper telephone etiquette. Register new patients and update existing demographics by collecting personal and insurance information, while verifying details entered by the call center operator. Facilitate patient flow by notifying providers of arrivals, managing delays, and scheduling tests, MRIs, referrals, and appointments. Collect payments, record daily batch sheets, maintain the cash drawer, and reconcile petty cash. Respond to inquiries courteously, protect patient confidentiality, and keep office supplies stocked. Work full-time Monday through Friday in a clinic setting within Primary Care, Orthopedics, and Radiology specialties.