Front Desk Receptionist

Front Desk Receptionist at Albany Braces handling patient check-in, scheduling, payments, insurance verification, and coordination with the clinical team. Responsibilities include welcoming patients, managing high-volume phone inquiries, collecting payments, posting transactions, processing referrals and records, scanning documents, preparing new patient and recall paperwork, gathering insurance benefits, and ensuring accurate documentation. Requires strong communication, excellent organizational skills, ability to work independently and in a team, and comfort serving patients of all ages. Schedule is Monday–Friday, 7:55 AM–5:00 PM across five practice locations in Albany, Delmar, Latham, East Greenbush, and Clifton Park. Benefits include medical/dental/vision, disability coverage, FSA/HSA, 401(k) with company contributions, PTO/holidays, and employee discounts on dental/orthodontic care.