Front Desk Receptionist

Greet clients entering and exiting the clinic, manage check-in, check-out, and payment processes, and provide accurate information about treatments, packages, retail, and promotions. Actively promote services, memberships, and retail products while identifying client needs to recommend appropriate treatments or upgrades. Accurately book, modify, and cancel appointments, answer phone calls with elevated etiquette, and utilize booking systems efficiently. Open and close the clinic per Standard Operating Procedures, maintain a clean lobby, assist with treatment room transitions, and monitor inventory levels. Participate in required training, support onboarding of new team members, and contribute positively to the team culture. Weekend availability is required for up to three days per week.