Front Desk Receptionist
On-site · Burbank Los Angeles County, California, United States
Job Summary
Front Desk Receptionist at Santo Nino Health Center in Burbank, CA. Responsible for front office duties including receiving, scheduling and discharging patients, answering phones, providing patient information, scheduling appointments, taking messages or routing calls, and maintaining confidential patient records. Performs daily bookkeeping tasks, assists with applications and referrals for services, and supports office operations. Proficient in EHR/EPM systems, basic math, written and verbal communication, and bilingual English/Spanish interactions. Maintains patient files, processes payments and insurance information, and facilitates correspondence such as patient letters and referrals. Cultivates a welcoming environment and performs other duties as assigned by management.
Required Qualifications
- High School graduate or equivalency
- One year clerical or receptionist experience
- Medical office experience preferred
- Knowledge of medical terminology
- Good phone etiquette
- Ability to write legibly and do basic mathematics
- Excellent communication (oral and written), interpersonal skills and computer skills, specifically Microsoft Professional Office software programs
- Ability to use computer or other electronic device to utilize EHR system and companion software
- Fluency in English and Spanish required
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