Front Desk Receptionist
On-site · Naples, Florida, United States
Job Summary
Front Desk Receptionist at Precision Healthcare Specialists (Urology) serves as the first point of contact for patients and visitors, handling welcoming duties, patient check-in/out, verifying demographics and insurance, scheduling and rescheduling appointments, collecting copays, maintaining HIPAA-compliant records, managing communications, obtaining referrals, and supporting EMR documentation and coordination with clinical staff to ensure efficient patient flow. Strong customer service, communication, organizational skills, and discretion are essential; bilingual English/Spanish preferred. Equal Opportunity Employer.
Required Qualifications
- High school diploma or equivalent
- Minimum of one year of customer service or front office experience
- Strong computer skills and proficiency with Microsoft Office applications
- Excellent verbal and written communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to maintain professionalism and confidentiality
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