Front Desk Receptionist
On-site · East Providence, Rhode Island, United States
Job Summary
Front Desk Receptionist responsible for patient check-in/check-out, scheduling follow-ups, processing referrals, handling co-pays and balance collection, managing phone calls, printing schedules and superbills, and maintaining accurate demographics and documentation. Requires strong customer service and interpersonal skills, proficiency with MS Office and EMR systems, knowledge of insurance verification, and a flexible schedule within 7:00am–7:00pm. Reports to the Site Manager and supports smooth patient flow at East Providence locations with potential to travel between sites.
Required Qualifications
- High school diploma or equivalent
- At least 1 year of medical receptionist or administration experience preferred
- Excellent communication and interpersonal skills
- Excellent customer service skills
- Knowledge of MS Office and EMR systems/ practice management systems
- Knowledge of insurance eligibility and verification
- Motivated individual with team approach
- Must be able to travel to all sites if/when necessary
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