Front Desk Receptionist
On-site · Reston, Virginia, United States or Chantilly, Virginia, United States
Job Summary
Front Desk Receptionist for a pediatric practice. You’ll be the first point of contact, greeting families and guiding them through the check-in and scheduling process. Responsibilities include answering high volumes of calls, managing appointment scheduling with a scheduling matrix, completing check-in, collecting copayments/balances, and verifying demographic and insurance information. You’ll organize medical records within the EHR system and ensure providers have what they need before encounters. Requirements include a high school diploma or GED (Associate degree preferred) and at least 1 year of medical reception experience, plus 1 year of customer service experience. Skills emphasize excellent communication, multitasking, teamwork, basic medical terminology, and proficiency with standard office technology and EMR/Practice Management software. Benefits include health insurance, 401(k), PTO, holidays, and a four-day standard work week. Located in Chantilly or Reston, VA; full-time role with a rotating Saturday schedule.
Required Qualifications
- High school diploma or GED
- Minimum of 1 year of experience in medical reception
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