Front Desk Receptionist- Part Time
On-siteTraverse City, Michigan, United States
Job Summary
Open and close the office, ensuring everything is organized and running smoothly throughout the day. Greet patients, create a welcoming atmosphere, and manage check-in/check-out, payments, and documentation. Coordinate scheduling, including appointment confirmations, reminders, updates, and provider communication. Handle communications by answering phones, managing emails, faxes, and mail, and responding professionally. Maintain a clean, organized front desk, reception area, restrooms, and distribute marketing materials. Support daily operations by ordering supplies, managing patient records and reports, and collaborating with the team to deliver excellent customer service. This part-time on-site role includes Monday/Wednesday shifts from 12PM-5PM and Tuesday/Thursday shifts from 8AM-6PM.
Required Qualifications
- Minimum of 2 years of experience in a customer facing role
- Experience managing phone systems and scheduling
- Excellent communication, organizational, and multitasking abilities
- Proficiency in computer systems and typing skills
Desired Qualifications
- Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus
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