Front Desk Receptionist
$31,200–$35,360 year
On-siteLas Cruces, New Mexico, United States
Job Summary
Greet clients and visitors professionally, check appointments and group sessions in and out, and verify insurance and demographic information. Manage incoming calls, route inquiries about services and hours, take accurate messages, and maintain visitor logs while enforcing building access protocols. Ensure lobby areas remain clean, safe, and organized, and strictly adhere to HIPAA and confidentiality standards when handling sensitive client data. Assist with building security protocols and support emergency procedures as directed. This onsite role at Nava Behavioral Health in Las Cruces, NM, requires a calm, detail-oriented professional to maintain a respectful environment for individuals in recovery.
Required Qualifications
- High school diploma or equivalent
- Minimum 1 year of front desk, reception, or administrative experience
- Strong communication and customer service skills
- Basic computer proficiency (Microsoft Office, Google Workspace)
- Ability to maintain confidentiality and professional boundaries
- Professional and composed demeanor
- Strong organizational skills
- Attention to detail
- Ability to multitask in a fast-paced environment
- Compassionate and respectful communication style
- Reliable and punctual
Desired Qualifications
- Experience in healthcare or behavioral health settings
- Familiarity with HIPAA guidelines
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