Front Desk Receptionist
On-siteTemecula, California, United States
Job Summary
Front Desk Receptionist duties include greeting EVERYONE that walks into Dogtopia, selling daycare enrollments, leading tours of our facility, booking Meet & Greet appointments on the phone, making phone calls to leads, following up with Pet Parents and Dogs via phone and text, posting to Instagram and Facebook, using MS Office and IOS, and maintaining a clean, organized Front Desk area while delivering exceptional customer service. This role supports the Canine Concierge team and requires love for dogs, a proactive attitude toward training, and the ability to upsell and balance multiple tasks in a fun, fast-paced environment.
Required Qualifications
- Must love dogs
- Ability to spend up to 100% of the work time standing
- Ability to work flexible days and hours, including holidays and weekends
- Ability to work cohesively with others in a fun, fast paced environment
- Strong customer service skills, along with customer tolerant
- Ability to make/take phone calls while still assisting lobby
- Must be comfortable with upselling
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