Front Desk Receptionist
$48,579–$49,793 year
On-siteLos Angeles, California, United States
Job Summary
Screen and direct all visitors entering the front reception lobby, managing incoming phone calls and routing inquiries while maintaining a welcoming, non-defensive presence. Monitor behavior of individuals and report suspicious activity to Sheriff security, periodically walking hallways and outside areas to log status. Accept and log building status information, maintain monthly safety reports, and monitor security cameras following established protocols. Perform clerical tasks, take accurate messages, and adhere to strict confidentiality regarding patient identifiers and employee information. This role supports the MLK Supportive Housing Services Program at the MLK Recuperative Care Facility, requiring a caring demeanor and proficiency in Microsoft Suites. Full-time employment offers competitive pay, medical/dental/vision benefits, a health savings account, paid time off, and 401(k) matching.
Required Qualifications
- Minimum high school diploma or equivalency (GED)
- Minimum 2 years experience in reception or monitoring of visitors in a public location
- Must possess a caring and compassionate demeanor
- Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff
- Strong communication skills (written & verbal)
- Working knowledge of Microsoft Suites (Word, Excel, Outlook, PowerPoint)
- Current California Drivers License
Desired Qualifications
- Post secondary coursework in human services, human behavior, or assertive communication
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