Front Desk Receptionist -Hunt Valley, MD.
$33,280–$47,840 year
On-siteCockeysville, Maryland, United States
Job Summary
Greet patients professionally, manage check-in and check-out processes, and coordinate patient flow through the office. Screen calls, schedule appointments and referrals, and take accurate phone messages. Enter patient demographics, review charts for accuracy, verify signatures, and collect payments. Track patients in the reception area, update product inventory weekly, and run end-of-day reports to balance payment totals. Distribute incoming reports and correspondence, address all mail immediately, and assist staff as needed. Requires high school diploma, 1-3 years of medical reception experience, and knowledge of HIPAA standards. Full-time role with comprehensive benefits including medical, dental, vision, and paid time off.
Required Qualifications
- High School Graduate or GED
- Fluent in English
- Ability to travel to and provide coverage for other local offices as-needed
- Lifting and carrying up to 30 pounds
- Full time employees (defined as regularly working at least 30 hours per week)
Desired Qualifications
- 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting
- Previous experience in Dermatology
- Knowledge of HIPAA standards
- Ability to manage multiple tasks simultaneously
- Excellent organizational and time management skills
- Ability to function well in a fast-paced and at times stressful environment
- Detail-oriented
- Working knowledge of multi-line phone system
- Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc)
- Intermediate computer skills and experience in EMR utilization
- Correctable vision to 20/20 and hearing within a normal range for telephone contacts
- Manual dexterity sufficient to operate a keyboard
- Sitting, some standing, stooping and reaching
- Excellent customer service and communication skills
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