Front Desk Receptionist
$33,280–$35,360 year
On-siteBentonville, Arkansas, United States
Job Summary
Greet, check-in, and assist members and guests while delivering exceptional customer service and ensuring a seamless experience. Provide accurate program, services, and membership information, support marketing campaigns, and handle all front desk administrative duties including enrollment, check-in/check-out, and record keeping. Navigate the member management system to identify and troubleshoot account errors, respond to participant requests or concerns, and maintain knowledge of facility policies and emergency procedures. Open and close the facility as needed. Full-time Monday-Friday 4:45am-1:30pm.
Required Qualifications
- 18 years of age or have earned a High School Diploma or GED
- 1 year of verifiable experience in a Customer Service or Hospitality role
- Adult/Pediatric CPR, First Aid, and AED certification through the Red Cross, the American Heart Association, or American Safety & Health Institute
- Must be able to stand up to 80% of the time during a shift
- Computer proficiency in MS Office including Word, Excel, and Outlook
- working knowledge of the member management system, databases, and tools
- Monday-Friday 4:45am-1:30pm (40 hours/week)
- No weekends
Desired Qualifications
- proficiency in navigating a member management system (ClubAutomation) including identifying and troubleshooting account errors
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