Front Desk Receptionist
On-site · Jackson, Wyoming, United States
Job Summary
Front Desk Receptionist at Four Seasons Jackson Hole, responsible for welcoming guests, guiding check-in/out, handling multi-line phone calls and emails, providing information on hotel amenities and local attractions, and de-escalating guest concerns. Responsibilities include ensuring billing accuracy, assisting guests with room upgrades, coordinating with housekeeping, communicating with the night audit team, and supporting VIP services. The role requires flexibility in scheduling, strong personal presentation and interpersonal skills, and the ability to stand for long periods and lift up to 40 lb. Knowledge of hotel operations and guest services, plus English proficiency (second language encouraged) are valued for delivering exceptional guest experiences in a luxury hospitality environment.
Required Qualifications
- Must be willing to work a flexible schedule (including some evenings, weekends and holidays)
- Candidates must have legal work authorization in the United States
- Fluent in English is a requirement; a second language is encouraged
- Ability to lift up to 40lb
- Ability to stand and walk up to 8 hours
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