Front Desk Receptionist
On-siteCharlotte, North Carolina, United States
EXPIREDCharlotte, North Carolina, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Greet patients, answer calls, and manage appointment scheduling while handling data entry, EHR updates, and insurance verification. Register new patients, collect payments, and process daily financial reports including claim denials. Maintain patient records, monitor office supply inventory, and coordinate equipment maintenance. Verify referrals and authorizations for upcoming appointments, then support additional office tasks as needed. This role requires a high school diploma, two years of medical administrative experience, and proficiency with Microsoft Office Suite.
Required Qualifications
- High School Diploma or GED equivalent
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems
- Ability to maintain confidentiality and uphold HIPAA compliance at all times
- Sound judgment and discretion in handling sensitive information
Desired Qualifications
- 2+ years of administrative support experience in a medical environment preferred
- Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred
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