Front Desk Receptionist
On-site · Peoria, Illinois, United States
Job Summary
Front Desk Receptionist at Familia Dental in Peoria, IL. Responsible for checking in patients, verifying insurance eligibility, scheduling and rescheduling appointments, collecting payments, maintaining patient records, and ensuring smooth daily operations. Acts as the first point of contact, delivering friendly, professional service, following HIPAA and safety guidelines, submitting insurance claims, attending morning meetings, and supporting a fast-paced dental office environment. Requires strong customer service, communication, organization, and basic computer/dental management software skills.
Required Qualifications
- Excellent customer/patient service and verbal communication skills
- Ability to read, write, speak and understand information and effectively present information one-on-one with patients
- Ability to apply common sense understanding to carry out details written or verbally instructed
- Basic computer knowledge
- Experience with dental management software experience is preferred
- Ability to work in fast paced, patient-focused environment
- Organizational skills and Detail oriented
- Interpersonal and Listening skills
- Requires excellent customer service skills
- Previous dental office experience preferred but not required
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