Front Desk Receptionist
$33,280–$36,400 year
On-site · Niagara Falls, New York, United States
Job Summary
Front Desk Receptionist at Fairfield Inn & Suites Niagara Falls NY seeks a professional, guest-focused individual to greet guests, handle reservations, check-in/check-out guests, assist with breakfast service during morning shifts, and perform various administrative tasks. The role emphasizes delivering outstanding customer service, ensuring lobby cleanliness, and providing a positive hospitality experience. Familiarity with hotel property management systems is a plus; the position requires flexibility for weekends, holidays, and occasional overtime.
Required Qualifications
- Excellent written and verbal communication skills
- Great telephone communication skills
- Great organizational skills
- Good computer skills, including competency in Microsoft Office programs
- Good time-management skills
- Customer-centric approach
- Professional and friendly disposition
- Ability to work in a team
- Willingness to assist colleagues with administrative tasks
- Experience as a front desk agent is a plus
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