Front Desk Receptionist
On-siteTraverse City, Michigan, United States
Job Summary
Open and close the office, ensuring everything is organized and running smoothly throughout the day. Greet patients, manage check-in/check-out, payments, and documentation, while coordinating scheduling including confirmations, reminders, and provider communication. Handle communications by answering phones, managing emails, faxes, and mail. Maintain a clean, organized front desk, reception area, restrooms, and distribute marketing materials. Support daily operations by ordering supplies, managing patient records and reports, and collaborating with the team to deliver excellent customer service. This full-time on-site role operates Monday/Wednesday 8AM-5PM and Tuesday/Thursday 8AM-6PM.
Required Qualifications
- Minimum of 2 years of experience in a customer facing role
- Experience managing phone systems and scheduling
- Excellent communication, organizational, and multitasking abilities
- Proficiency in computer systems and typing skills
Desired Qualifications
- Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus
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