Front Desk Receptionist
$41,600–$49,920 year
On-siteEllicott City, Maryland, United States
EXPIREDEllicott City, Maryland, United StatesOn-siteFull Time$41,600–$49,920 yearHigh School Or EquivalentSmall
Full TimeHigh School Or EquivalentSmall
Job Summary
Greet patients and visitors warmly to provide a welcoming first impression, while assisting with check-in, check-out, and appointment scheduling. Manage incoming phone calls, address inquiries, and coordinate with clinical staff to ensure efficient patient flow. Perform administrative tasks including data entry, maintaining patient records, and assisting with billing and insurance verification. Keep the front desk and waiting area organized, order office supplies, and ensure compliance with HIPAA regulations. Address patient concerns with empathy and escalate issues to management as needed.
Required Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient in using office equipment, such as computers, phones, and printers
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
Desired Qualifications
- Additional education or certification in healthcare administration or a related field
- Previous experience in a receptionist or administrative role, preferably in a healthcare setting
- Experience with electronic health record (EHR) systems
- Familiarity with medical terminology and healthcare practices
- Experience with appointment scheduling software and insurance verification processes
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