Front Desk Receptionist
On-siteWoodbridge, Virginia, United States
Job Summary
Greet patients promptly in person and over the phone, then coordinate daily administration for physicians, staff, visitors, and patients. Maintain appointment schedules efficiently, manage the multiline telephone system, and retrieve or update patient records. Verify financial records, collect charges, file third-party claims, and obtain insurance information while assisting with documentation. Monitor office inventory, expediting supply orders, and keep the reception area orderly. Open and sort mail, deliver outgoing correspondence, and participate in emergency routines by summoning EMS as needed. Perform all duties in compliance with local, state, and federal laws.
Required Qualifications
- High school diploma or equivalent
- At least 2 years of medical office administrative experience
- Proficiency with the Microsoft Office suite of products
- Proficient knowledge of medical terminology
- Must be able to read, write, speak, understand, and communicate in the English language
- Must be able to sit for long periods of time
- Must be able to lift up to 25 pounds
- Adequate hearing to perform duties in person and over telephone
- Must be able to communicate clearly to patients in person and over the telephone
- Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens
Desired Qualifications
- Experience working with medical record systems
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