Front Desk Receptionist
$33,280–$35,360 year
On-siteMilbank, South Dakota, United States
Job Summary
Implement and enforce Front Desk policies while maintaining a clean, safe, and welcoming entryway for parents, youth, and donors. Greet visitors and callers with a friendly attitude, verify authorized pick-ups, and manage cash receipts and member data entry in software and paper files. Record daily facility attendance, ensure members are scanned in, and distribute documentation to guardians. Perform clerical tasks including filing, scanning reports, preparing membership cards, and mailing birthday postcards monthly. Teach manners and life skills during interactions, attend all required staff meetings, and provide feedback on daily operations to improve processes.
Required Qualifications
- High School Diploma or Equivalent
- Ability to stand/sit for long periods of time throughout a shift
- Ability to operate various types of general office equipment including PC, telephone, copier, etc
- Ability to work between the hours of 3pm–7pm (School Year) and 7:15am–6:15pm (Summer); Monday-Friday and Club special events as assigned
- Must be of the mental and physical capacity to observe, interact, and communicate with youth, staff, volunteers, parents etc. at the Club to ensure safety of the space and others, provide guidance and reflection per the Club priority outcomes and goals
Desired Qualifications
- Customer service experience preferred
- High level organizational skills
- Friendly, personable, and able to communicate well in person and through the phone
- Ability to multi-task and work in a fast-paced environment
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