Front Desk Receptionist - Bilingual Spanish

Greet customers in person or on the phone, screen calls, and forward them according to National Vision protocol. Maintain organized patient records, file daily logs, and pull files for upcoming appointments. Schedule and confirm visits, check order status, and notify clients of delays. Process managed care plans, obtain insurance documents, and provide accurate basic information. Keep the reception area tidy, sort mail and deliveries, and manage office supply inventory. Ensure high-quality service while following all safety protocols and participating in mandatory team meetings. Fluent in English and Spanish required; strong organizational and customer service skills essential.