Front Desk Receptionist - Bilingual English/Spanish
$45,760–$45,760 year
On-siteBrentwood, New York, United States
Job Summary
Greet patients, register new accounts, and verify insurance details while maintaining HIPAA compliance. Schedule and confirm appointments, manage online platforms, and follow up on cancellations. Answer calls, route inquiries, and communicate office policies and wait times. Verify prior authorizations, assist with billing, and reconcile daily payments including copays and deductibles. Open and close the clinic, maintain patient records, and keep the reception area organized. Educate patients on audiology services and monthly promotions. Perform additional tasks assigned by the supervisor. Rotating schedule including evenings and weekends. Salary $22.00.
Required Qualifications
- Bilingual English/Spanish
- High School diploma or equivalent
- One (1) year of experience in a medical office or customer service environment
- Strong customer service skills with a professional and friendly demeanor
- Excellent organizational, time management, and multitasking abilities
- Skilled in problem-solving with attention to detail
- Basic computer proficiency
- HIPAA compliance
- Rotating Schedule: – including days, evenings, and weekends
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