Front Desk Receptionist
On-site · Houston, Texas, United States
Job Summary
Front Desk Receptionist at Beta Academy with a focus on creating a welcoming front office and orderly work rooms. Responsibilities include greeting visitors, verifying IDs and issuing badges, managing gate access, and delivering excellent customer service to families and staff. Proficient use of Ascender and SchoolMint for enrollment and records, maintaining scholar records and attendance, processing enrollment-related data (MAP and STAAR scores), and handling office operations such as invoices via My School Bucks, inventory, conference room booking, and routine communications with parents and campus staff. The role emphasizes building positive relationships with families, ensuring timely responses to inquiries, and supporting enrollment, school finance, and administrative tasks as part of a professional learning-community environment. The position requires multitasking in a busy office, de-escalation skills, and adherence to school policies and procedures.
Required Qualifications
- Proficient in Ascender and SchoolMint
- Front desk/office administration experience
- Strong customer service skills
- Excellent communication abilities
- Ability to manage gate and door entry per security protocol
- Greet visitors and determine purpose of visit
- Collect IDs and issue visitor badges
- Maintain accuracy of scholar records and attendance/retention
- Ability to multitask in a busy office environment
- Professional and courteous written and verbal communication
- Ability to de-escalate situations when necessary
- Maintain calendar and event awareness
- Maintain inventory and office supplies
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