Front Desk Receptionist
$37,440–$41,600 year
On-site · Atlanta, Georgia, United States
Atlanta, Georgia, United StatesOn-siteFull Time$37,440–$41,600 yearEntry LevelNot SpecifiedHEALTHCAREUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Industry
HEALTHCARE
Job Summary
Welcome patients to the practice, manage the clinic schedule and check-in process, and support daily operations. The Front Desk Receptionist (Patient Concierge) is responsible for creating a welcoming experience, handling communications, maintaining medical records, and assisting across departments as needed, with a focus on professional interactions, scheduling efficiency, and patient care in a healthcare setting.
Required Qualifications
- At least 1 year experience in front desk or administrative support interfacing with clients, patients, or vendors
- Experience with scheduling tools (i.e. My Aesthetics Pro)
- Experience with patient charts and/or managing a complex filing system
- Experience managing a high volume of calls to include directing calls, taking messages, and prioritizing incoming calls while juggling incoming patients/vendors and/or other tasks
- Professional demeanor and presentation
- Excellent communication skills, both verbal and written
- Strong computer skills with proficiency in G-Suite for Email, Calendar, Sheets and Docs
- Impeccable organizational skills
- Demonstrated experience in caring for customers/patients, preferably within a healthcare or service setting
- Ability to self-motivate while being a team player
- Full-time and weekend availability (Saturday and Sunday)
- Bilingual preferred (English/Spanish)
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