Front Desk PSR

Front Desk PSR provides patient-facing support in a medical clinic: handling inbound/outbound calls, scheduling and confirming appointments, checking patients in/out, and ensuring smooth patient flow. Works with clinic care teams to deliver professional, courteous service; must develop rapport with patients and families, be able to multitask, prioritize, and operate independently or within a team. Requires ability to travel within the facility and community, possession of a valid driver’s license, and flexibility for occasional evenings/weekends. Bilingual in English and Spanish is preferred. Training and compliance with background checks and immunization requirements are noted. The role emphasizes strong customer service, organizational skills, and sensitivity to diverse patient populations.