Front Desk
$32,240–$34,368 year
On-site · West Jordan, Utah, United States
Job Summary
Front Desk Agent responsibilities include greeting guests, performing accurate check-in/check-out, handling inquiries, managing payments and records in the PMS, coordinating with housekeeping, promoting hotel services, and potentially driving the hotel shuttle. Requires professional demeanor, multitasking in a fast-paced hospitality environment, and flexibility to work evenings, weekends, and holidays. Strong communication and customer-service skills essential; HS diploma or equivalent with hospitality/customer service experience preferred.
Required Qualifications
- High school diploma or equivalent; hospitality or customer service training preferred.
- Previous experience in a front desk, reception, or customer service role desirable.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency with computers and reservation/property management systems (PMS experience a plus).
- Ability to remain calm and professional under pressure.
- Flexible schedule availability, including evenings, weekends, and holidays.
- Some locations may require a Drivers’ License and insurability to operate company vehicles
- Bilingual skills are a plus.
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