Front Desk Patient Specialist

Front Desk Patient Specialist role at CORA Physical Therapy focused on delivering warm, patient-centered service at the outpatient clinic. Responsibilities include greeting patients, handling calls and messages, verifying insurance benefits and explaining financial responsibilities, processing referrals and prescriptions, scanning documents into patient files, collecting co-pays/deductibles, and maintaining a clean, welcoming clinic environment. Requires strong communication, organization, and time management, with preferred healthcare-office experience and Spanish fluency. Knowledge of EMR systems and basic medical terminology is a plus. This entry-level administrative position emphasizes empathy, reliability, and teamwork within a fast-paced clinical setting.