Front Desk Patient Specialist
$33,280–$34,368 year
On-site · Jacksonville, Florida, United States
Job Summary
Front Desk Patient Specialist at CORA Physical Therapy who will greet patients, handle in-person and phone interactions, verify insurance benefits and explain financial responsibilities, manage referrals and prescriptions, scan documents, collect co-pays/deductibles, balance daily collections, and maintain a clean, welcoming clinic environment while adhering to CDC guidelines. The role requires a high school diploma or GED, recent customer service experience, proficiency in Word/Excel, and strong communication/organizational skills; healthcare office experience and Spanish fluency are preferred.
Required Qualifications
- High school diploma or GED
- Recent customer service experience
- Proficient in Microsoft Word and Excel
- Strong communication, organization, and time management skills
- Reliable, honest, and adaptable in fast-paced team environments
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