Front Desk Overnight
$29,120–$29,120 year
On-sitePembroke Pines, Florida, United States
Job Summary
Warmly greet members and guests upon entry and exit, answer incoming calls, and verify membership status while directing inquiries to the appropriate departments. Register prospective members, sell retail items such as supplements and apparel, and process point-of-sale transactions with accurate change. Maintain a professional image by avoiding non-work activities, respond to member and staff requests, and provide information regarding special club events. Keep the front desk and lobby clean, perform opening and closing procedures, and report any unsafe conditions or emergencies immediately. This role requires CPR and AED certification, six months of customer service experience, and the ability to stand for a full shift.
Required Qualifications
- Must be energetic and possess a very friendly, outgoing personality and positive attitude.
- Possess strong interpersonal and communication skills, including telephone etiquette.
- Possess a strong customer service focus.
- Understands and follows oral and written instructions.
- Able to multi-task and perform tasks with accuracy and attention to detail.
- Must be a team player and possess a can-do attitude.
- Adhere to meal and rest break periods and must clock in and out for all shift times.
- High school diploma or GED required.
- Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification.
- Must have 6 months' customer service experience in health club, retail, hospitality or food service industry.
- Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl.
- Occasionally lift and/or move up to 25 pounds.
- Ability to stand and remain on your feet for a full shift.
- Must be available for weekend shifts
Desired Qualifications
- Experience with multiple phone lines preferred.
- Basic computer skills.
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